Customer Help
Our Support Team is always here to assist.
Common purchase queries answered
Orders and Shipping
2-5 Days for US order. 6-15 days for international order, but delivery date may wary based on courier service and border customs delays.
Visit My Account page. You can also create an account at checkout.
You can change shipping address at checkout, or contact our support team for change of shipping address.
You can track in Orders tab by logging into your account, or you can track directly with the Tracking code we provide you right after checkout.
Yes, If you select to choose for future purchases.
Yes, depending on state.
Yes, we ship Worldwide.
Yes, if you have ordered multiple items on single checkout.
If you need to swap an item
Returns and Exchanges
Usually 30 days, but may vary for customer who order in bulk.
Please contact our Support Team, we will ship you new product immediately if available in stock, along with return shipping label for the wrong item.Â
Please contact us, for a replacement, exchange or refund.
DentiCura LLC, 5820 Westchester St, Alexandria VA, 22310
Please refer to customer support page for frequent questions or contact our support team directly.
You cant contact us for proper shipping address, or if you have an account with us you can also do it yourself by clicking address tab in my account.
Yes, please contact us with 30 min after placing an order, if canceled later, customer will bear the return shipping cost.